Useful Information

Consolidated List of Listed Buildings

Published in January 2013, this document lists details all of Birmingham’s Listed buildings. You can use it to check whether a property you are interested in is Listed. NB you should always ask your solicitor to double-check for you prior to purchasing a property (pdf file)

Council tax bands

This link will enable you to check what council tax band a property is in by entering the property address details. You can then use the next link to access the Birmingham City Council website to see the latest band charges.

Council tax charges

This link will take you to the Birmingham City Council web page for Council Tax bands and charges.

Calthorpe Estate Scheme of Management - Overview

A summary of what the Calthorpe Estate Scheme of Management means to those who reside on the estate (pdf file)

Calthorpe Estate Scheme of Management

A full copy of the Calthorpe Estate Scheme of Management (pdf file)

Client Money Protection Certificate

We are required by law to be a member of a client money protection scheme and include our membership certificate on our website so that you know your money is safe in our hands.

Client Money Protection Code of Conduct and Membership Rules

Details of the rules and regulations we are following to ensure that our client money is properly looked after.

In-house Complaints Procedure

We hope it won’t, but if something goes wrong and you aren’t happy with the way we have handled something, this document explains how you can raise a complaint.